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Which countries can I ship to using ePacket? And how long does it take?

by Afroz Nissar, 322 Comments.

Countries supported by ePacket shipping from China

As of January 2018, there are a total of 39 countries that you can ship to using China Post’s ePacket service:

  1. Australia
  2. Austria
  3. Belgium
  4. Brazil
  5. Canada
  6. Denmark
  7. Finland
  8. France*
  9. Germany
  10. Greece
  11. Hong Kong
  12. Hungary
  13. Ireland
  14. Indonesia (currently in a trial run)
  15. Israel
  16. Italy
  17. Japan
  18. Kazakhstan (currently in a trial run)
  19. Korea
  20. Luxembourg
  21. Malaysia
  22. Mexico
  23. Netherlands
  24. New Zealand
  25. Norway
  26. Poland
  27. Portugal
  28. Russia
  29. Saudi Arabia
  30. Singapore
  31. Spain
  32. Sweden
  33. Switzerland
  34. Thailand (currently in a trial run)
  35. Turkey
  36. Ukraine
  37. United Kingdom**
  38. United States***
  39. Vietnam (currently in a trial run)

* Packages can be shipped to mainland France with zip codes that start with 01 to 95. However, packages cannot currently be shipped to overseas territories, including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.

** Packages can be shipped to mainland UK as well as the Channel Islands and the Isle of Man.

*** Packages can be shipped to all states, territories and military addresses within the United States.

Source: China Post ePacket Fees and Regulations (link in Chinese and changes sometimes; let us know if the link is out-of-date).

What if I want to ship to the country that is not on this list?

Need to ship to countries not supported by ePacket? Not a problem. We use multiple shipping services and cover every single country around the world! Just let us know if you want to ship to countries not supported by ePacket and we'll provide you pricing accordingly.

Average ePacket Shipping Times

Brazil: 20 to 30 business days

Mexico: 20 business days

Russia, Ukraine and Saudi Arabia: 7-15 business days

All other supported countries: 7-10 business days

But this list is different from what I’ve seen on other sites!

Yes, this list might be different from what you’ve seen on other sites. Unfortunately, there’s a lot of confusion out there about ePacket.

Part of the problem stems from the fact that the USPS also has a service called ePacket. Their ePacket service is only for packages that originate in the US. Obviously, China Post’s ePacket service is for packages that originate in China.

As far as we can tell (but we’re not 100% sure), certain countries like Lithuania, Latvia, Estonia, Malta, and Gibraltar are served by USPS ePacket.

Those countries are not served by China Post’s ePacket.

Yes, we’re sure of this. After all, shipping via ePacket is what we do.

Ready to get take advantage of cheap and quick shipping via ePacket?

Great! Head over to our quote request form, fill it out, and we’ll get back to you ASAP with a pricing model that works best for your business.

Disclaimer

All this information was published by China Post (link in Chinese and changes sometimes) on May 2nd 2017 and is accurate as of June 2018. However, they can update this information without prior notice.

We try our best to keep this page up-to-date but reach out to us for confirmation before taking any action based on the information here.

About the Author

Afroz Nissar

I've been helping companies grow in the e-commerce space for almost a decade. I've saved companies countless hours of work and, most importantly, helped them significantly improve their bottom line.

That said, ePacket Express was... unexpected. I was using ePackets to ship my own products from China when I realized that there were a lot of other entrepreneurs out there that wanted to use the service but couldn't. Since I already had the infrastructure in place to manage inventory and ship packages, I figured it would be nice to help my fellow entrepreneurs with their logistics.

And here we are now.

322 Comments on “Which countries can I ship to using ePacket? And how long does it take?”

  1. Hi,
    Is there any plans to extend epacket services to India in the near future? That would be much appreciated by the entrepreneur community.

    Best Regards,
    Zain

    1. Hi Zain,

      Unfortunately, that’s not a question I have the answer to. I do know that China Post is always working on expanding the list of countries that they can serve via ePacket.

      I’ll be sure to update this list every time they add a new country so keep an eye out!

    2. Hi Zain,

      We have some good news! There is a new option for shipping to India. I will send you the details in an email.

        1. Hi Pragadish,

          Thanks for reaching out! I will send you the details for shipping to India in an email.

          1. Hi Wielbert,

            Thank you for reaching out! In order for us to send you the quotation that suits your business needs the best, we just need some information about your products. Please submit a quote, and someone from our team will contact you as soon as possible. Thanks!

        1. Hi Sanjeet,

          We just need some information about your products so we can give you the best possible quotation. Please submit a quote request and someone from our team will reach out to you with all the info about shipping from China to India.

  2. I have hundreds of small merchandises I need ship to individual US customers. My China office is in Shanghai, the items are 2-5 ozs by weight. Would you advise me how to start? Whom should we talk to to set up account?

    Best Rgds,

    Chuck

    1. Hi Chuck,

      Thanks for reaching out! I’ll email you shortly so we can get a conversation going to figure out how we can best help you.

      Chat soon!

  3. The link is in Chinese. Can we get an English link so I can see the rates/terms on ePacket Express Please?

    1. Hi Kandi,
      Sorry for the late response! We somehow missed your comment. The link is in Chinese because it’s by China Post (and we’re not related to China Post, we just use their ePacket service for our clients). I’ll reach out to you via email with a few questions so I can prepare a quotation for you. Thanks!

  4. Hi,
    Do you know if South Africa will be added to the list in future? It would be great to be able to offer quick and efficient shipping times.

      1. Hi Natasa

        Can you please share the options you can offer for shipping to South Africa.

        Best regards.

          1. Hi Natasha, can you let me know as well on the alternative for fast shipping to India? Thanks.

          2. Hi Rajesh,

            Thank you for reaching out!

            I will send you all the details for shipping to India in an email.

          3. Hi David,

            I will send you all the details about shipping to South Africa in an email.

          4. Hi Presley,

            Thank you for reaching out.

            I shall send you more information about shipping from China to South Africa.

          1. Hi Tim,

            Thank you for reaching out! Please send us a quote request with some details about your products, and someone from our team will contact you with the details regarding shipping to South Africa.

          2. Hi Natasa,

            Please send me the details for shipping to South Africa as well.

          3. Hi Grace,

            Please submit a quote request and tell us a little bit about the products you’re looking to ship and we’ll send you all the information about shipping from China to South Africa.

    1. Hi Suzaan,

      Thank you for reaching out! I will send you info for shipping to South Africa in an email.

        1. Hi Simon,

          Thank you for reaching out!

          I’ve sent you more information about shipping to South Africa.

          1. Hello – can you send me please more info about ePacket from China to United states? how long does it takes? is it 7- 10 days or more??
            Thamk You!

          2. Hi Serghei,

            Official China Post EMS delivery time for shipping from China to the USA is 7 to 10 business days. For more information about our services, please submit a quote request and someone from our team will contact you as soon as possible.

    1. Hi Roger,

      Unfortunately, ePacket does not support shipping to Afghanistan. However, China Post is always expanding the list of supported countries for ePacket. We try to keep the list on our website up-to-date, so you keep an eye on changes.

      I will let you know if there is an option we can offer you for shipping to Afghanistan.

    1. Hi Omaj,

      Unfortunately, Nigeria is not on the list of supported countries for ePacket. However, China Post is always expanding the list of supported countries, so maybe it will be supported in the future. We are trying to keep the list on our website up-to-date, so make sure to check if there are any changes.

      I will email you if there is something we can offer you for shipping to Nigeria.

        1. Hi Shivaan,

          Thanks for reaching out! I will send you all the details for shipping from China to South Africa in an email.

  5. Hello,
    I am willing to start dropshipping business in Saudi Arabia through aliexpress. Please advise me average delivery time and shipping cost through epacket.

    1. Hi Adeel,

      Official ePacket delivery time for Saudi Arabia is 7 to 15 business days. I will send you an email regarding shipping costs.

  6. Hi I am about to start e-commerce business in Ghana and Nigeria with AliExpress can you please advise me on average delivery time and shipping cost.

    1. Hi Karen,

      Unfortunately, ePacket does not support shipping to Ghana and Nigeria. I will let you know if that changes.

    1. Hello Karen,

      Please if you have found a good logistics company that works with AliExpress to ship goods to Nigeria, do let me know.

      1. Hello,

        Please forward the details to me, too. I’m currently building an online store in Nigeria.

        1. Hi Jerry,

          Unfortunately, Nigeria is not on the list of supported countries for ePacket or eExpress shipping. I will let you know as soon as something changes.

          1. Hello Natasa,

            When your services are offered in Nigeria, please let me know.

            Thanks,
            Wale

          2. Hi Wale,

            As soon as China Post adds Nigeria to the list of supported countries for either ePacket or eExpress we will let you know.

    1. Hi Ajit,

      Unfortunately, this is not something we can help you with. We are a logistics company that uses the services of China Post, we are not China Post.

      For any problems you may have with a delayed delivery that did not go through us, you’ll have to reach out to your seller.

    1. Hi Lyn,

      Unfortunately, Ghana is not on the list of supported countries for ePacket.

      However, China Post is always extending the list of supported countries for both ePacket and eExpress, so maybe in the future, they will add Ghana to the list. If that happens, I will let you know. We are always trying to keep the list on our website up-to-date, so try to check it from time to time to see if there are any updates.

    1. Hi Lindelani,

      I will send you the details regarding logistic solutions to South Africa in an email.

    1. Hi Austin,

      Unfortunately, at this moment there is no good solution for shipping to Nigeria that both delivers fast and is not too expensive. However, I will let you know if anything changes.

    1. Hi Yuvraj,

      Thank you for reaching out! I will send you all the details about shipping to India in an email.

    1. Hi Wihan,

      I will send you an email with all the details regarding shipping to South Africa.

        1. Hi Etienne,

          Of course, I’ll send you an email with the details about shipping from China to South Africa.

    1. Hi Neil,

      There is an option for shipping to the Philippines that we can offer you. I will email you the details.

      1. Hi Natasa,

        Can you also send me the details for shipping to the Philippines, I’m interested in doing dropshipping as well and looking for the best shipping options. Thanks in advance.

          1. HI,

            Can you send me details for dropshipping in the Philippines? Also looking for more efficient options in terms of shipping.

            Thanks.

          2. Hi Stephen,

            We can help you with finding the best suppliers in China for your dropshipping business. Recently, we’ve decided to introduced a new Dropshipping package. How it works is we find suppliers for a certain number of products for you (for much cheaper than what AliExpress sellers offer), organize shipping to our warehouse and ship it out directly to your customers. We can also offer you several shipping options for shipping to the Philippines.

            If you’d be interested in learning more about our services, just give us a bit information about your products by submitting a quote request and someone from our team will contact you ASAP!

      2. Hi Natasa,

        Can you please give me another option for shipping in Philippines? Thank you.

        1. Hi Zoemdelyn,

          I will send you the email explaining the option for shipping to the Philippines.

  7. I’m interested in doing dropshipping to Singapore via epacket. Is there an option for shipping to Singapore?

    1. Hi Joe,

      Thank you for reaching out! I will send you all the details about shipping to Singapore via email.

  8. Is there any plans to extend epacket services to Philippines or is there an option for shipping in Philippines? Pls let me know. Thanks.

    1. Hi Kaye,

      Unfortunately, Philippines are still not on the list of supported countries for ePacket and we do not know when and if that is going the happen. That depends entirely on China Post and if they add the Philippines to the list, we will inform you. In the meantime, there is an option we can offer you for shipping to Phillippines. I will send you all the details in an email.

    1. Hi Praise,

      Unfortunately, Philippines are not on the list of supported countries for either ePacket or eExpress. However, there is an option we can offer you. I will send you the details in an email.

  9. Hello,

    Is there any plans to extend epacket services in the Middle East?
    Include : UAE , Lebanon, Qatar, Jordan

    Saudi Arabia is already added to the list…

    1. Hi Marco,

      Unfortunately, that’s not a question we can give an answer to. ePacket is service offered by China Post and they decide which countries are supported. We are always trying to keep the list on our website up-to-date, so try to check it from time to time to see if there are any updates. You can also check the list of countries supported by eExpress shipping.

  10. Hi,

    What shipping options are available to Ethiopia? Also, what are the costs and timelines involved for each shipping option to Ethiopia?

    Thanks,
    Ahmed

    1. Hi Ahmed,

      Unfortunately, Ethiopia is not on the list of supported countries for ePacket or eExpress shipping. I will let you know as soon as something changes.

      1. Hi Natasha

        Could you kindly send me information regarding drop shipping and ePacket for South Africa?

        Kind Regards

        Johan

        1. Hi Johan,

          Unfortunately, ePacket shipping is not available for South Africa. However, I will send you an email with other options we can offer you for shipping to South Africa.

    1. Hi Vaishakh,

      Official China Post EMS shipping time for shipping to the UK using ePacket service is 7 to 10 business days.

      1. Dear Natasa,

        If I ship all my goods to Turkey then I arrange from Turkey to Iraq, Could you tell me Estimated time needed to delivery from China ( Aliexpress ) to Turkey? because I checked some products on Aliexpress its written 20 to 40 days as thats too long, but in your website is written 7 to 10 days, could you tell me the correct one?

        Regards
        Rebin

    1. Hi Albert,

      Thank you for reaching out! I will explain all the details regarding shipping to the Philippines in an email.

    1. Hi Pepe,

      Unfortunately, we do not decide which countries are added to the list for ePacket service. ePacket and eExpress are services offered by China Post EMS and they decide which countries are supported. However, China Post keeps adding new countries to the list, so it may happen that they will support shipping to the Philippines in the future.

  11. Hi,

    Need shipping details to South Africa please.

    Any idea when S.A. will be added to the list for ePacket?

    Kind regards.

    Melanie.

    1. Hi Melanie,

      Unfortunately, we do not know when and if South Africa is going to be added to the list of supported countries for ePacket service. That depends entirely on China Post. However, they are always expanding the list of supported countries and we try to keep up with their updates, so once they add a new country to the list, we make sure to update the list on our website.

      In the meantime, we can offer you eExpress service for shipping to South Africa. I will send you all the details regarding this shipping service in an email.

  12. Hi there. I’e noticed that some products ship to few countires mentioned in the list, but not to all of them. For example, product ships to Norway but not to Austria. Why’s that?
    TY

    1. Hi Dylan,

      I’m not sure I understand your question since both Austria and Norway are on the list of supported countries by ePacket. Can you please let me know which list are you referring to?

  13. HI Natasa,

    I’m from India too & I’m interested in ePacket service/s. Please send the details.

    1. Hi Mangirish,

      I will explain all the details regarding shipping from China to India in an email.

  14. Dear Sir,

    I have a question regarding the ePacket service. I have an ecommerce website and a warehouse in China and I want to ship my products to US. Could I use ePacket service directly? and how could I use the service?

    Thank,

    1. Hi Akkhalin,

      In order to use our services, you would need to store your products in our warehouse. For shipping the products directly from your warehouse, you’ll need to contact China Post.

  15. Hi, I’m reffering to this list. What I mean is some products on aliexpress that use ePacket, ship their products with ePacket to only part of the list, and not the full list. For example: product X ships to only 12 countries out of 33 from the list. Did you understand?

    1. Hi Dylan,

      You can ship to all the countries on this list using ePacket. However, AliExpress sellers choose which countries to support and that’s completely their decision. We have no influence over it.

  16. Hello, Natasha.
    Please share information about fast shipping to India from China. I run ecommerce business, so, will need the service on regular basis.

    1. Hi Mustafi,

      I will send you an email explaining all the details about shipping to India from China.

  17. Dear Natasa,

    could you also send me the shipping details for Pakistan please?

    Thanks !

    Best Regards.

    1. Hi Ahmed,

      Thank you for reaching out!

      Unfortunately, China Post EMS does not support shipping to Pakistan at the moment. So, we cannot offer you a cheap and reliable option for shipping to Pakistan. However, they are always expanding the list of supported countries, so try to check our website regularly for the updates.

  18. Hello

    Please make it available to Georgia (country). I have a space for that so maybe I could help though

    Sincerely

    Giorgi Cherkezia

    1. Hi Giorgi,

      Unfortunately, China Post does not support shipping to Georgia, so we cannot offer you a cheap and reliable shipping service to Georgia.

  19. Hi, can you please confirm if you have service to Guatemala, and if yes can you please specify how it works if we do not have postal service for public us in the country.

    Thanks,

    1. Hi Noemi,

      Unfortunately, Guatemala is not on the list of supported countries for any of the China Post EMS services.

    1. Hi Edwin,

      Thank you for reaching out! I will send you an email explaining all the details regarding shipping from China to South Africa.

  20. Hi !,

    i’m not a company and i want to source product from china and list them in amazon and ebay , and when i receive an order i want to ship it directly from china to my customers .., can you please guide me if you provide any services that can help me achieve this business model ?

    Regards !

    1. Hi Ali,

      Yes, we can definitely help you achieve this! I will send you an email explaining what we can do for you and how we can help you scale your e-commerce business.

  21. Hi Natasa,

    Please could you email me the info about epacket shipping to South Africa?

    Thanks so much!

  22. Hello Natasa,

    Can you kindly provide me a list of African Countries Epacket or eExpress supports I’ll highly appreciate it.

    Nikos Bright

    1. Hi Nikos,

      The only country in Africa that’s supported by eExpress, or any of the fast shipping services offered by China Post for shipping from China, is South Africa.

    1. Hi Chris,

      Thank you for reaching out! I’ve sent you an email about eExpress service and shipping to South Africa.

    1. Hi Faraaz,

      I’ll forward you all the information about shipping from China to South Africa.

  23. Hello,

    Hope all is well.

    I am familiar with shipping from China internationally and would like someone to kindly send me a price list via email for the cost of e-packet services from China to it’s 35 international countries.

    Thank you,

    1. Hi Marco,

      Thank you for reaching out!

      I will send you an email with details about shipping from China internationally using ePacket service.

  24. Dear all,

    May I have the price list about shipping from China to international using ePacket Service? Thanks a lot.

    1. Hi Jerry,

      Thanks for reaching out!

      I’ve sent you an email about shipping from China internationally.

  25. Hello,

    Can you please send me a price list via email for the cost of e-packet services from China to it’s 35 international countries.
    I have noticed that on AliExpress shipping times to USA with epacket is 12-20 days. This seems to not agree with what is in this post which is 7-10 business days

    Thank you.

        1. Hi Måns,

          Thank you for reaching out!

          In order to give you the quotation that suits your needs the best, we just need some information about your products. Please submit a quote request with this information and someone from our team will send you the most suitable options for shipping from China ASAP!

  26. Hello,

    Can I ask how to ship to Armed Forces Europe? Because there do not seem to be that option under State/Province/Region when i tried filling up the shipping address in aliexpress.

    1. Hi Caleb,

      Unfortunately, this is not something we can help you with. We are a logistics company that stores products for our clients in our warehouse and ship them directly to their customers using ePacket (which is a service offered by China Post EMS).

      AliExpress sellers choose countries they want to support, and there is nothing we can do about it. You can try to reach out to AliExpress seller and ask them if they’d be willing to ship the product to your address.

  27. Good day good people,
    Will you kindly assist by sending me ePacket rates for all supported countries? I am a Dropshipper; this will greatly help me adequately set my shipping prices.
    Your early reply will be much appreciated.

    Regards,
    Bony Penka

    1. Hi Nzuzo,

      Thank you for reaching out! I will send you an email, so we can further discuss how we can help you ship your products from China to South Africa.

  28. Hi. Why changed the post office epacket from
    China to Germany (what goes over France to Germany) and delievered in Germany with dpd courier
    To
    Epacket China direct do
    Germany DHL Paket ?

    Any ideas

    Greets
    Cris

    1. Hi Cris,

      I’m afraid I don’t completely understand your question. Do you refer to a particular shipment or shipping from China to Germany in general?

  29. Hi Natasa,
    Could you please provide me the details for epacket to South Africa. I’m very interested.

    Thank you

    1. Hi Nas,

      Thank you for reaching out!

      Unfortunately, South Africa is not on the list of supported countries by ePacket. However, there are other options we can offer you for shipping from China to South Africa. I’ll send you more details in an email.

    1. Hi Fawad,

      Thanks for reaching out!

      Yes, we have a shipping option for Pakistan. I have sent you more details about this yo your email.

        1. Hi Hassan,

          Thank you for reaching out!

          I have sent you details about shipping to Pakistan from China.

          1. Hi There,

            I would also like details on shipping to Pakistan from China.
            I am a dropshipper based in Canada who just received an order to Pakistan. Would like to find the most affordable / reliable option.

            Thank you!
            Zander

          2. Hi Zander,

            Thank you for reaching out! We’d like to discuss with you how we can help you out. However, in order to give you the most suitable quotation for your needs, we just need some information about your products. Please submit a quote request and someone from our team will reach out to you as soon as possible.

  30. kindly assist by sending me information about ePacket rates and delivery time for all supported countries including South Africa.

    Thank you.

  31. Hi Natasha could you please share the details with regards to shipping(dropshipping in particular) to south africa as well with me. Will be highly appreciated.
    Thank you

    1. Hi Faeez,

      I’ll send you an email soon explaining all the details about shipping from China to South Africa.

  32. Hi Natasha

    Please send me the necessary information for shipping to South Africa.

    Thank you.

    Kind regards
    Shainaaz

    1. Hi Shainaaz,

      I’ll send you an email with the details regarding shipping to South Africa.

      1. Hi Natasha

        I need different items from multiple sellers on AliExpress and combine them to be delivered as one parcel to Bangladesh. I found your answer on Quora.
        Please send me the necessary information and pricing plan for shipping to Bangladesh.

        Thank you.

        Kind regards
        Akib

        1. Hi Akib,

          Thank you for reaching out!

          We can definitely help you out with your request! Please submit a quote request to tell us a little bit about your products and someone from our team will reach out to you ASAP.

  33. I have hundreds of small merchandises I need ship to individual US customers. My China office is in Shanghai, the items are 10-25 ozs by weight. Would you advise me how to start? Whom should we talk to to set up account?

    Best Rgds,

    1. Hi Mary,

      Unfortunately, at the moment we don’t have a shipping option that is a cheap and reliable at the same time for shipping to Nigeria. I will send you an email with some options that we can offer you.

  34. I would like information on how to ship from the US to other countries via epacket. I also want information to ship to India and South Africa.

    1. Hi Michel,

      Unfortunately, this is not something we can help you with. We are located in China and we can only ship from China to other countries.

  35. Thanks for pointing out that USPS also has an ePacket service along with China Post, that’s very helpful and clears up some confusion!

    Since package size and weight limitations are one of the disadvantages I’ve come across with ePacket, I learned in this article https://www.abetterlemonadestand.com/epacket-shipping/ that there’s another service called eExpress that’s similar to ePacket in that it offers fast and trackable shipping but for packages that don’t meet ePacket package size and weight restrictions. Is this something you offer?

    1. Hi Nikki,

      Yes, we do offer eExpress shipping. In fact, the blog post you linked to recommends reaching out to us for more information about it. 🙂

      If you’d like to get pricing, submit a quote request and someone on our team will get back to you on Monday!

    1. Hi Ricky,

      Thank you for reaching out! For shipping to South Africa, we can offer you a couple of different shipping services. In order for us to send you the quotation that suits your needs the best, we just need some details about your products. Please submit a quote, and someone from our team will contact you as soon as possible. Thanks!

  36. Hi there

    Please could I have more information on shipping to South Africa (following the dropshipping model).

    Thank you
    Nadia

    1. Hi Nadia,

      We’ve received your quote request. I will send you an email as soon as possible.

    1. Hi Waqas,

      We are a logistics company that ships only from China to other countries. For shipping from Pakistan, please contact your local shipping service provider.

  37. Hi Natasa,

    How can I ship from Ali express since Packet is not supported in UAE? Which is the alternative method for express economical shipping

    Regards,
    Samira

  38. Hi Natasa,

    Can you also send me the details for shipping to the Philippines, I’m interested in doing dropshipping as well and looking for the best shipping options. Thanks in advance.

    1. Hi Theo,

      Thank you for reaching out! Before we can send you a quotation for our services for shipping to the Philippines, we just need some details about your products. Please submit a quote, and someone from our team will contact you as soon as possible. Thanks!

  39. Thanks for this wonderful article.

    I need some help setting up a epacket account. I am running an online store helping dropshipper but cost of shipping is pretty high for everyone involved. I am resident in China.
    Any idea on how to set it up?

    1. Hi Obieze,

      Please contact China Post EMS for all information regarding setting up the ePacket account.

    1. Hi Rick,

      ePacket delivers to all cities on the mainland. If you can give us a specific city name, we can check if it can be delivered to that city.

    1. Hi Miguel,

      Peru is still not on the list of supported countries for ePacket shipping. China Post EMS might add it in the future, but we cannot know that for sure.

      In the meantime, we can offer you another shipping service for shipping to Peru. If you’re interested in learning more about various shipping options we offer, please submit a quote request, and someone from our team will contact you ASAP.

    1. Hi Mark,

      We are a logistics company in China. We can only help you with shipping from China to other countries.

    1. Hi Edy,

      Thank you for reaching out! We’ve received your quote request. My colleague will send you an email soon.

    1. Hi Dan,

      Thank you for reaching out! Sure, I can send you all the necessary information for shipping from China to South Africa. However, in order to give you the most accurate information, we just need some information about your products, so please fill in the quote request on our website and someone from our team will contact you.

  40. Hi! I was trying to reach you my pm. It seems there is some server issues. Can you contact me out of course because I am interested in your service. You see, currently I am doing business on the internet and I ship worldwide everyday. Look forward to your reply sooonest!

    1. Hi Margaret,

      We would love to discuss with you how we can help you out with your operations in China. We just need some information about the kind of services you require, so please send us a quote request and someone from our team will reach out to you ASAP!

    1. Hi Mario,

      Unfortunately, this is not something we can help you with. ePacket is a shipping service offered by China Post EMS and they decide which countries are supported. We are a logistics company that uses ePacket to ship packages for our clients.

      However, we do have other shipping solutions for shipping from China to Bosnia and Herzegovina. If you’d like to know more about it, please submit a quote request and someone from our team will reach out to you ASAP.

    1. Hi Amit,

      Thank you for reaching out! Yes, of course, I can send you all the details. But first, I just need some information about your products so I can send you a quotation that suits your business the best. Please submit a quote request and I’ll send you all the details regarding shipping from China to the USA and India.

    1. Hi Lisa,

      We’d love to get in touch with you. However, in order to get you the most suitable quotation for your needs, we just need some information about your products. Please submit a quote request and someone from our team will contact you.

    1. Hi Tony,

      We’ve received your quote request. Someone from our team will send you all the details soon.

    1. Hi Laura,

      Please submit a quote request with some information about the products you’d like to ship and someone from our team will contact you ASAP with all the information regarding shipping from China to the UAE.

    1. Hi Mubazir,

      Yes, we have some options for shipping from China to Sri Lanka. We just need some details about the products you’re looking to ship, so please submit a quote request and someone from our team will reach out to you with all the details.

  41. Hi Natasa,

    Can you please also advise the other option for Philippines since there’s still no epacket?
    If you can please give me the details. Please?
    Thank you in advance!

    1. Hi,

      Thank you for reaching out! Yes, we have some options for shipping to the Philippines and we’d love to discuss with you how we can help you out with shipping your products from China to the Philippines. However, in order to give you the most accurate information we just need some details that you can provide by submitting a quote request. I hope to hear from you soon!

  42. Hello,

    Is there any way of knowing which countries customers are responsible for paying customs and taxes on epacket deliveries? I always read that customers are responsible for paying customs and taxes. Thank you.

    1. Hi Alejandro,

      Yes, it is true that customers are responsible for paying customs duties with ePacket. There are some other services that allow paying some amount upfront to minimize potential customs issues, but with ePacket, all duties are a responsibility of the recipient of the package. There is no list of the countries as all countries usually charge for customs, especially if the declared value of the package is higher.

    1. Hi Talha,

      Thank you for reaching out! We would like to discuss with you how we can help you scale your business operations in China. Please send us a quote request and tell us a little bit about what kind of products you’re looking to source etc. and we will get back to you with an offer.

  43. Hi Natasa,

    Is it possible for reverse shipping, or only one way from China (China Post) to Indonesia (Pos Indonesia)?

    1. Hi Satiman,

      Thank you for reaching out! If you’re referring to ePacket, then it’s only possible to ship from China to other countries.

    1. Hi Zakir,

      Thank you for reaching out! In order to give you the quotation that suits your needs the best, we just need some information about your products. Please submit a quote request with this information and someone from our team will send you the most suitable options for shipping from China to Bangladesh ASAP!

  44. Good day.
    I want to know how to ship to Nigeria with low price.
    Does epacketexpress sent goods from China to Nigeria? If no in what way can I receive goods from China with low cost? Thanks

    1. Hi Solomon,

      Unfortunately, Nigeria is still not supported by ePacket. However, we offer other shipping options that support shipping from China to Nigeria. Please submit a quote request and give us some information about the products you’re looking to ship and we’ll send you the quotation that suits your needs the best.

  45. Wow! I realize this post has been created last year but you do respond to request and inquiries pretty quick which is amazing. Please send me alternative options for ePacket in the Philippines (I hope they do include Philippines in the ePacket list this year!). Do you have have any clients who are based in the Philippines who do drop shipping and use your services? If yes, how is it working for you and them?

    1. Hi Jeanne,

      Thank you for reaching out and for your kind words!

      We would like to discuss how we can help you out with shipping from China to the Philippines. So, please submit a quote request just to give us a bit more information about your products and we’ll reach out to you ASAP!

  46. Hi
    I am from Mozambique and i bay many items in aliexpress and i want to use the epacket and dont work..Why is that?

    1. Hi Carlos,

      Mozambique is not on the list of supported countries for ePacket. Since ePacket is a service offered by China Post EMS, they decide which countries are supported, so, unfortunately, we do not know when and if Mozambique will be on the list of countries serviced by ePacket.

  47. Hi,
    I want to ship my product to your listed countries, but my supplier is in pakistan.
    So how can I able to use epacket service for my ecommerce business.

    Abdul Haseeb

    1. Hi Abdul,

      ePacket is a service that can be used for shipping from China to other countries in the world. The only way you can use ePacket would be if you’d export your goods from Pakistan to China and then use ePacket.

    1. Hi Andre,

      Thank you for reaching out and for your kind words!

      We would like to discuss how we can help you out with shipping from China to South Africa. So, please submit a quote request just to give us a bit more information about your products and we’ll reach out to you ASAP!

  48. Hello!!!
    I wondering if i could ship items from turkey to your one of countries shipping list, if i can, could you please send the fees

    Thanks!!

    1. Hi Omar,

      ePacket is a service that can be used only for shipping from China to other countries. In order to use ePacket for your products, you would need to send your products to China first. For more information, please submit a quote request and someone from our team will reach out to you to help you figure out the best solution for your business.

  49. Der friends,
    I currently have two stores in shopify for the dropshipping system to sell shoes in Colombia (South America). I want to know if you can offer your services to this country and what would be the cost per pair of shoes

    1. Hi,

      Thank you for reaching out!

      Yes, we offer some services that can ship to Colombia. Please submit a quote request and tell us a little bit about your needs and someone from our team will reach out to you ASAP!

    1. Hi Manuel,

      Yes, you are correct, the Philippines is not on the list of supported countries for ePacket. However, we offer over 15 different services and some of them do support shipping to the Philippines. Please submit a quote request and let us know a little bit about your business so that we can send you a quotation that would suit your needs the best.

    1. Hi Karen,

      Thank you for reaching out!

      In order to send you a quotation that would suit your needs the best, we just need some details about the products you’re looking to ship, so please submit a quote request and someone from our team will reach out to you with all the details.

  50. Option of “Pakistan” isn’t available in given list. Any update in list regarding Pakistan or what are the other options. Please guide.

    1. Hi Tazeem,

      Yes, unfortunately, Pakistan is still not on the list of supported countries for ePacket. However, we offer other services that can ship to Pakistan. Please submit a quote request and someone from our team will contact you ASAP!

  51. Hi Natasa,

    Would it be possible for you giving me the instruction and details on how to ship orders from China to Iran?; I need to calculate the shipping rates for the countries that epacket supports as well,

    Much thanks for what you are doing,

    Thank you,

  52. Hi there,
    Can you send me shipping details to Egypt?
    ( average delivery time and pricing rates)

    Have a nice day!

    Thanks!

  53. Hello ! I’m Emmanuel , staying in china (Qingdao)
    I want to ship something to Belgium so I would like to use this company
    Can you please tell how to do ?!
    I need help ! Thanks

    1. Hi Emmanuel,

      Thank you for contacting us! We’ve received your quote request and one of my colleagues has already sent you an email. Can you please check if you’ve received it?

    1. Hi Vipul,

      We can help you with shipping to the Philippines from China. However, in order for us to know what would be the most suitable service for your needs, we just need some information about the products you’re looking to ship. So, please submit a quote request with some details about your products, and someone from our team will contact you via email ASAP.

    1. Hi Andrzej,

      We are not aware of any changes when it comes to shipping from China to the USA. If any changes occur, we will inform you.

    1. Hi Candice,

      In order to send you details for the service that would suit your needs the best, we just need some information about the products you’re looking to ship. Please submit a quote request, and someone from our team will send you an email with the quotation for shipping to South Africa.

    1. Hi Duncan,

      We would love to discuss with you how we can you with dropshipping from China to South Africa. In order to provide information that is the most relevant for your business, we just need some information about products you’re looking to dropship, so please send us a quote request, and we’ll email you all the details.

  54. Hi!

    I am a Shopify store owner and I am looking just for the right shipping partner.

    Currently I sell $10k month (mainly to the US) but can not scale due to shipping difficulties.

    Could you please provide more info on your services:
    – Detailed pricing for each supported country ($ per kg/cm3)?
    – Can you help me ship products I buy on Aliexpress?
    – What are your sourcing services?
    – Do you have Shopify integration? How do you pass or accept tracking/order info?

    I really want to expand my shipping options, and that’s what I mostly interested in.

    Many thanks,
    Alex

    1. Hi Alex,

      Thank you for contacting us!

      We received your quote request and we look forward to continuing our conversation to figure out how we can help you with your business.

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