Can I ship larger and heavier packages via ePacket?

by Natasa Radicevic, Leave a Comment.

A common question we get is “How can I ship packages that are too big/heavy for ePacket?” While all ecommerce sellers are familiar with ePacket, most aren’t aware that China Post EMS offers a similar service called eExpress.

eExpress is great when you’ve got packages that don’t fit the restrictions for ePacket. In addition to that, the service also supports a few countries that ePacket doesn’t. That said, ePacket still supports more countries overall than eExpress.

Countries supported by eExpress shipping from China


As of June 2018, there are a total of 34 countries that you can ship to using the eExpress service:

  1. Argentina
  2. Australia
  3. Belarus
  4. Brazil
  5. Canada
  6. France
  7. Hong Kong
  8. India
  9. Indonesia
  10. Israel
  11. Japan
  12. Kazakhstan
  13. Korea
  14. Malaysia
  15. Mexico
  16. Netherlands
  17. New Zealand
  18. Oman
  19. Pakistan
  20. Philippines
  21. Russia
  22. Saudi Arabia
  23. Singapore
  24. South Africa
  25. Spain
  26. Sri Lanka
  27. Taiwan
  28. Thailand
  29. Ukraine
  30. United Arab Emirates
  31. United Kingdom
  32. United States
  33. Uzbekistan
  34. Vietnam

Source: China Post eExpress Fees and Regulations (link in Chinese and changes sometimes; let us know if the link is out-of-date).

What if I want to ship to the country that is not on this list?

Need to ship to countries not supported by eExpress? Not a problem. We use multiple shipping services and cover every single country around the world! Just let us know if you want to ship to countries not supported by eExpress and we'll provide you pricing accordingly.

Average eExpress Shipping Times


Taiwan, Hong Kong, Japan, Korea, Singapore: 2 - 4 business days

Indonesia, Philippines, Pakistan, Thailand, Vietnam, Malaysia, Sri Lanka: 3 - 7 business days

Saudi Arabia, Kazakhstan, Uzbekistan, Oman: 7 - 20 business days

United Kingdom, France, Spain, Netherlands, Canada, USA, Australia: 5 - 7 business days

New Zealand - 6 - 8 business days

India, Brazil, Russia, Ukraine, Belarus: 7 - 10 business days

Israel, United Arab Emirates, Mexico, Argentina: 7 - 15 business days

South Africa: 10 - 15 business days

Size and weight restrictions


There are some differences in allowed size and weight of the packages depending on the country you decide to ship to using eExpress.

Australia

Maximum weight of the package, including boxes and filler material, should not exceed 20 kg.

Any side of the package should not be longer than 1.05 meters. Additionally, the sum of the length, width and height should not be greater than 3 meters (l + w + h <= 3m)

Taiwan

Maximum weight of the package, including boxes and filler material, should not exceed 30 kg.

Any side of the package should not be longer than 1.05 meters. Additionally, the sum of the length, width and height should not be greater than 2.5 meters (l + w + h <= 2.5m).

United States  

Maximum weight of the package, including boxes and filler material, should not exceed 31.5 kg.

Any side of the package should not be longer than 1.5 meters. Additionally, the sum of the length, width and height should not be greater than 3 meters (l + w + h <= 3m)

Other countries

Maximum weight of the package, including boxes and filler material, should not exceed 20 kg.

Any side of the package should not be longer than 1.5 meters. Additionally, the sum of the length, width and height should not be greater than 3 meters (l + w + h <= 3m)

But what do I do if my country is not supported by ePacket or eExpress?


Don’t worry, we will help you to find the best solution for shipping from China!

If you wish to ship to a country that is not on either of the lists, or you wish to ship larger and heavier packages, we can try to find another China Post service that fits your needs. Alternatively, we can get you set up with DHL or EMS as well.

Just fill out our quote request and one of our team members will reach you as soon as possible with the options that will suit the needs of your company.  

Ready to get take advantage of cheap and quick shipping via eExpress?


Great! Head over to our quote request form, fill it out, and we’ll get back to you ASAP with a pricing model that works best for your business.

Disclaimer


All this information was published by China Post (link in Chinese and changes sometimes) on April 28th 2018 and is accurate as of Jun 2018. However, they can update this information without prior notice.

We try our best to keep this page up-to-date but reach out to us for confirmation before taking any action based on the information here.

About the Author

Natasa Radicevic

I'm a marketing and sales consultant who helps people find the best shipping solution for their e-commerce stores.

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