A common question we get is “How can I ship packages that are too big/heavy for ePacket?” While all ecommerce sellers are familiar with ePacket, most aren’t aware that China Post EMS offers a similar service called eExpress.
eExpress is great when you’ve got packages that don’t fit the restrictions for ePacket. In addition to that, the service also supports a few countries that ePacket doesn’t. That said, ePacket still supports more countries overall than eExpress.
Countries supported by eExpress shipping from China
As of June 2018, there are a total of 34 countries that you can ship to using the eExpress service:
- Argentina
- Australia
- Belarus
- Brazil
- Canada
- France
- Hong Kong
- India
- Indonesia
- Israel
- Japan
- Kazakhstan
- Korea
- Malaysia
- Mexico
- Netherlands
- New Zealand
- Oman
- Pakistan
- Philippines
- Russia
- Saudi Arabia
- Singapore
- South Africa
- Spain
- Sri Lanka
- Taiwan
- Thailand
- Ukraine
- United Arab Emirates
- United Kingdom
- United States
- Uzbekistan
- Vietnam
Source: China Post eExpress Fees and Regulations (link in Chinese and changes sometimes; let us know if the link is out-of-date).
What if I want to ship to the country that is not on this list?
Need to ship to countries not supported by eExpress? Not a problem. We use multiple shipping services and cover every single country around the world! Just let us know if you want to ship to countries not supported by eExpress and we'll provide you pricing accordingly.
Average eExpress Shipping Times
Taiwan, Hong Kong, Japan, Korea, Singapore: 2 - 4 business days
Indonesia, Philippines, Pakistan, Thailand, Vietnam, Malaysia, Sri Lanka: 3 - 7 business days
Saudi Arabia, Kazakhstan, Uzbekistan, Oman: 7 - 20 business days
United Kingdom, France, Spain, Netherlands, Canada, USA, Australia: 5 - 7 business days
New Zealand - 6 - 8 business days
India, Brazil, Russia, Ukraine, Belarus: 7 - 10 business days
Israel, United Arab Emirates, Mexico, Argentina: 7 - 15 business days
South Africa: 10 - 15 business days
Size and weight restrictions
There are some differences in allowed size and weight of the packages depending on the country you decide to ship to using eExpress.
Australia
Maximum weight of the package, including boxes and filler material, should not exceed 20 kg.
Any side of the package should not be longer than 1.05 meters. Additionally, the sum of the length, width and height should not be greater than 3 meters (l + w + h <= 3m)
Taiwan
Maximum weight of the package, including boxes and filler material, should not exceed 30 kg.
Any side of the package should not be longer than 1.05 meters. Additionally, the sum of the length, width and height should not be greater than 2.5 meters (l + w + h <= 2.5m).
United States
Maximum weight of the package, including boxes and filler material, should not exceed 31.5 kg.
Any side of the package should not be longer than 1.5 meters. Additionally, the sum of the length, width and height should not be greater than 3 meters (l + w + h <= 3m)
Other countries
Maximum weight of the package, including boxes and filler material, should not exceed 20 kg.
Any side of the package should not be longer than 1.5 meters. Additionally, the sum of the length, width and height should not be greater than 3 meters (l + w + h <= 3m)
But what do I do if my country is not supported by ePacket or eExpress?
Don’t worry, we will help you to find the best solution for shipping from China!
If you wish to ship to a country that is not on either of the lists, or you wish to ship larger and heavier packages, we can try to find another China Post service that fits your needs. Alternatively, we can get you set up with DHL or EMS as well.
Just fill out our quote request and one of our team members will reach you as soon as possible with the options that will suit the needs of your company.
Ready to get take advantage of cheap and quick shipping via eExpress?
Great! Head over to our quote request form, fill it out, and we’ll get back to you ASAP with a pricing model that works best for your business.
Disclaimer
All this information was published by China Post (link in Chinese and changes sometimes) on April 28th 2018 and is accurate as of June 2018. However, they can update this information without prior notice.
We try our best to keep this page up-to-date but reach out to us for confirmation before taking any action based on the information here.
About the Author
2 Comments on “Can I ship larger and heavier packages via ePacket?”
Natasha Good afternoon. My name is Paul. I’m interested in your service for consolidating my parcels and sending e-packet service to various countries of the world.
Tell me, please, I can send parcels to your warehouse for consolidation, so that you then send parcels to my customers.
I usually use Epacet as well as Dhl.
My product is very light.
I will provide you 🛍 packages for my items.
It’s more convenient for me to communicate with you via WeChat …. My number in China is 15921969007.
But now I am in Thailand …
Soon I will be back in Shanghai.
Hello Paul, thanks for reaching out! We’d like to know more about your products and other details of your needs. Please fill out our quote form and we will get back to you via email. Thanks!